Technology that works for your business — not the other way around.

Most IT companies are reactive — something breaks, you call, you wait. We built CyberSmart around the opposite model. Automated monitoring catches issues early. Scheduled maintenance keeps systems healthy. Data-driven reporting shows you exactly what's happening in your environment.

That's not a pitch — it's how we actually operate. We built an AI-powered operations platform that runs our managed services. It automates the routine work so we can focus on the decisions that matter: security configurations, infrastructure planning, and solving problems that require experience and judgment.

The result: you get preventive management, fast response times, and a team that knows your environment deeply — without paying for overhead you don't need.

Eric Shamo has always been the person who figures out how things work. At 17 he became one of the youngest people in Nevada to earn ASE (Automotive Service Excellence) certifications, in automatic transmissions, manual transmissions and engine performance.

He then spent two years in Japan serving a mission for his church, where he learned to speak Japanese. When he came home, he spent about a year guiding Japanese-language tours to the Grand Canyon.

In the late '90s, as a college student paying his own way through school with a growing family, he ran into a new kind of problem. Getting a Mac online over dial-up meant wrestling with modems and connection settings, and the local internet provider's techs only knew Windows. Eric worked out the process himself, and they made him their Mac internet guy.

A few years later, working at CompUSA in Las Vegas, he became the valley's go-to Apple tech. Repairs were even shipped in from neighboring states. In 2001 he struck out on his own and founded EDS Networking, which grew into Uptime Technology Solutions and then CyberSmart. As technology changed, he kept learning with it, adding Cisco, Microsoft, Google and Apple certifications along with many others.

Eric isn't afraid of big challenges. When a friend invited him to do an Ironman (a 2.4-mile swim, a 112-mile bike ride and a full 26.2-mile marathon), he didn't own a bike and had never swum laps. He signed up for masters swim classes, bought a bike, and finished the race four months later. He's since swum from Alcatraz to the San Francisco shore more than once.

He's also finished the Wasatch 100, a 100-mile mountain ultramarathon, along with many marathons and half marathons. He's a private pilot, road bike racer, mountain biker, scuba diver, wakeboarder and wakesurfer. He rides dirt bikes with friends and family, is the father of seven, and loves working with his hands, so there's always a personal project or two going. He brings that same mix of preparation, checklists and stamina to every client.

His clients don't think of CyberSmart as a vendor. More than once their business depended on a call Eric made, and that's built the kind of mutual respect where both sides want the other to keep winning.